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SECU  > SECU Information  > Info & Process


SECU is committed to protecting your personal data as well as your money. We use a variety of fraud prevention tools to pinpoint and analyze suspicious activity. This helps us detect and prevent fraud and reassure you that your personal and financial information as well as your money is just as secure online as it is at one of our branch offices.

Key Resources

Credit and Debit Cards VISA Program

  • Real-Time Falcon neural network for fraud detection and prevention
  • Card activation - Card cannot be activated without personal identification
  • Online shopping password (Verified-by-Visa)
  • CVV and card expiration
  • Lost or Stolen reporting service (7/24/365)
  • Travel Alert - Status (MEMO) your account for Out-of-Pattern/Country travel
  • Zip code and drivers license verification - Available with some merchants

    Internet Banking Net24 Service

  • Multi-Factor Authentication (MFA) - prevents keystroke loggers from accessing your accounts
  • Last login time stamp
  • eAlerts - email or cell phone text message notification of account activity
  • Browser session expiration after 10 minutes of inactivity
  • Registration notification via email of record
  • Username and password complexity requirements (alpha, numetric, upper/lower case, and symbol). Three (3) incorrect password attempts temporarily locks the account.
  • Secure Socket Layer 128-bit encryption browser requirements

    Member Education

  • ATM Safe Access - Safe procedures when using an ATM
  • Consumer Resources - Report and prevent fraud
  • Credit Resources - Monitor your credit
  • Financial Training for Youth - Includes discussion on Identity and Credit Protection
  • Fraud Prevention - Security training

    Member Privacy

    Regulatory Compliance for Financial Institution: Disclosures

    Federally Insured Funds: Just as the FDIC does for banks, the NCUA “National Credit Union Administration” insures a member’s savings up to at least $100,000. Coverage may be higher if the member has a combination of individual, joint, trust, payable-on-death and other types of accounts. Use the NCUA's Insurance Estimator online to calculate your insurance coverage.


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